But where now? How can organisations retain that sort of agility as the service surveys an uncertain and complicated future? Elective procedures are restarting, but under the new challenges that Covid has brought – among them deferred appointments and delayed referrals and the need to safeguard against new infections. There will be worries too about the prospect of a second wave as winter approaches.
What does a well-performing organisation look like in this new and very different environment? What expectations will be placed on providers by national bodies, and how will they be met?
This HSJ webinar, held in association with Carnall Farrar, will bring together a small panel of experts to discuss these complicated and important questions.