Charlotte has worked on several service reconfiguration and improvement programmes, including reviewing spend on agency and temporary staffing and the acute discharge pathway. She undertakes wide-ranging stakeholder engagement, identifies drivers of performance through data analytics and supports business case development.
Key areas of expertise
- * Data analysis
- * Communication and engagement with stakeholders
- * Acute sector care
- * Discharge processes
- * Service reconfiguration
- * BSc (Hons) Bio Veterinary Sciences, The Royal Veterinary College
Example client projects
Supporting the development of the pre-consultation business case for a stroke services review.
Providing analytical support to determine root causes of urgent and emergency care performance across a system. Engaged with leaders to design the target operating model, which included reviewing current governance arrangements.
Supporting a system with demand and capacity planning across multiple improvement workstreams.